你讀過戴明博士說的， 紐約大學校友回憶老師之故事嗎? 那些被感念的，多是默默無聞的老師，他們關心學生。
遲來的賞識。當弟爾氏William R. Dill任職紐約大學企管研究院院長時，大約在1972年，邀請我一起與他進行一項研究，針對畢業5年以上的學生，調查他們目前正在做什麼？並詢問他們成功的要件是什麼？其中有一個問題︰
What attribute do Americans find most compelling in the teacher they have identified as having the greatest impact on their lives?
I learned the answer recently when I was listening to a speech by Brandon H. Busteed, the executive director of Gallup Education, about public education and what polls show about how Americans view their teachers.
He noted that a strong majority of Americans say they have trust and confidence in public school teachers (even if many school reformers don’t). He also said that when asked to describe the teacher who had most affected their lives, the attribute that was seen as most important wasn’t smart or demanding but, rather, “caring.”
The 2012 Gallup study, titled “Public education in the United States: A nation divided,” said this:
Over 40% of Americans describe the teacher who had the most positive influence in their lives with words such as caring, compassionate, motivating, and inspiring; while just 17% of Americans thought intelligent, knowledgeable, persistent, hard-working, and demanding were words that describe the teacher who had the strongest influence on them.I’d like to see how teacher evaluations linked to student standardized-test scores measure for “caring.”